Image Credit: SOPA Images/LightRocket via Gett Verizon acknowledged its nationwide wireless outage after countless customers reported an outage on January 14, 2026. With rising complaints, the company insisted that its engineers were working through the problem. But the demand for cellular service surmounted the company's promise as more and more users expressed their frustration online and wondered when service would be fixed and fully restored. Below, find out how long it could take Verizon to restore its service for customers across the United States.