Image Credit: CFOTO/Future Publishing via Gett Verizon customers had a rude wake-up call on anuary 14, 2026. According to DownDetector, nearly 200,000 Verizon users reported an outage in their area. Social media users vented their frustrations about seeing the dreaded "SOS" signal across multiple states, primarily on the East Coast. The company issued a public statement confirming the problem. So, what caused the huge Verizon outage? What Caused the Verizon Network Outage? It's still unclear what caused the sudden Verizon outage.