Image Credit: SOPA Images/LightRocket via Gett If you're a Verizon customer, you probably came across wireless network issues on January 14, 2026. Numerous users reported an outage to DownDetector, and the number of reports skyrocketed to more than 200,000. Naturally, consumers wanted to know what caused today's Verizon outage and when the service would be restored. After all, no one can make phone calls when they see the dreaded "SOS" signal on their devices. So, why is Verizon Wireless not working today? Keep reading.