An employee at Cinnabon is making headlines for her racist outburst against customers - who recorded the interaction and went viral. The video did not show how the confrontation started, beginning with the employee declaring that she is "racist." As she stood behind the counter at the Cinnabon location, the employee called customers the n-word and other racially insensitive remarks. The clip was shared by the customers' cousin on TikTok, who issued a message to viewers.