Posted 4 minutes agoSubscribe to Taylor Swift NewsletterCaret DownArtists Like Beyoncé And Taylor Swift Are Being Called Out After Newcomer Olivia Dean Secured Ticketmaster Refunds For Fans Who Paid Inflated Prices To Attend Her Tour"This is a slap in the face to the fans. Think about all your favorite big name artist that could have BEEN done this."by Stephanie SoteriouBuzzFeed StaffFacebookPinterestLinkHot Topic🔥 Full coverage and conversation on Taylor Swift It's no secret that concert prices have gotten seriously out of control in recent years, with fans of pretty much every artist having to pay out an obscene amount of money to attend their fave's show. From dynamic pricing, which sees ticket prices soar in accordance with demand, to shady resales where bots have snapped up all the face value tickets and are now reselling them at a hugely inflated price, these days, you'd be incredibly lucky to snag a ticket for less than a few hundred dollars. Andre Dias Nobre / Getty Images But earlier this week, British singer Olivia Dean achieved a victory in the ongoing battle against Ticketmaster - but the positive outcome has only triggered more discourse. Let me explain. Don Arnold / Getty Images If you missed the drama, Olivia has always been incredibly vocal about her desire to keep tickets to her concerts as accessible as possible, and has actively pushed back against inflated prices and called out the way that the system punishes genuine fans and rewards resellers. She has reiterated the fact that live music should not be considered a luxury, so when tickets to her upcoming The Art of Loving tour were being sold by Ticketmaster for as much as $800+, it's perhaps unsurprising that she was quick to call them out. Ticketmaster / Via x.com Posting to her Instagram story, Olivia wrote: "i'm sorry that there seems to be an issue with ticket re-selling and pricing. my team are currently looking into it. it is extremely frustrating as the last thing i want is for anyone to be scammed or overcharged for our show :(" Instagram @oliviadeano / Via Instagram: @https://www.instagram.com/oliviadeano/?hl=en BuzzFeed TrendingHot TopicThink you're Blondie's biggest fan? Put your ~reputation~ to the test.
See our Taylor Swift Discussions She then tagged the three major ticket websites, Ticketmaster, Live Nation and AEG, directly as she added: "you are providing a disgusting service the prices at which you're allowing tickets to be re-sold is vile and completely against our wishes live music should be affordable and accessible and we need to find a new way of making that possible BE BETTER." Instagram @oliviadeano / Via Instagram: @https://www.instagram.com/oliviadeano/?hl=en Shortly afterward, Olivia returned to her social media page with some good news, writing: "After many conversations with my team, Ticketmaster and AXS have agreed to refund the difference to anyone who has paid over face value for a ticket and will cap all future ticket resale prices to face value for the North American run of the tour." Instagram @oliviadeano / Via Instagram: @https://www.instagram.com/oliviadeano/?hl=en "Every artist and their team should be granted the option to cap re-sale at face value ahead of on sale, to keep the live music space accessible for all," she went on. "The secondary ticket market is an exploitative and unregulated space and we as an industry have a responsibility to protect people and our community." Ticketmaster publicly backed Olivia over on its own social media pages, writing on X: "We support Olivia Dean's commitment to fair ticket pricing. Ticketmaster is capping all future ticket resale prices for 'The Art of Loving Live' tour on its platform and refunding fans for any markup they already paid to resellers on Ticketmaster. Ticketmaster does not receive the markup on those tickets but is stepping in to absorb this refund cost for fans. Refunds will be processed by December 10 and may take a few additional days to post, depending on individual banks."We support Olivia Dean's commitment to fair ticket pricing. Ticketmaster is capping all future ticket resale prices for 'The Art of Loving Live' tour on its platform and refunding fans for any markup they already paid to resellers on Ticketmaster.
Ticketmaster does not receive... pic.twitter.com/pnm6cySsRQ- Ticketmaster (@Ticketmaster) November 27, 2025 X @Ticketmaster / Via x.com And while most people praised Olivia for being so proactive in helping her fans, it didn't take long for others to point out that her success in securing this result proved it was possible all along - meaning that countless other big-name, more established artists simply chose not to challenge the inflated prices on behalf of their fans. Erika Goldring / Getty Images An incredibly viral tweet that quote-tweeted Buzzing Pop's post about Olivia's victory reads: "This is a slap in the face to the fans. Think about all your favorite big name artist that could have BEEN done this." Brendon Thorne / Get