Image Credit: Getty Images Amazon Web Services (AWS) suffered from a widespread outage today, October 20, 2025, and it has impacted countless online platforms. From airline setbacks to banking issues, the problem has impacted millions of online users around the world, mostly in the United States and the United Kingdom. As Amazon users wonder when it will be back up and running, get an update on when its services should be full restored below. Why Is Amazon Down Today? The AWS Outage Reason Amazon identified the root cause of its outage as an "underlying DNS issue.